Privacy Policy

1. Introduction

Boise Auto Glass Repair Pros ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or request a quote for auto glass services.

2. Information We Collect

We collect information you provide directly to us, such as your name, phone number, email address, vehicle information, service location, and ZIP code. This information is collected when you fill out a quote form, contact us, or schedule a service.

We may also collect usage data automatically, such as your IP address, browser type, pages visited, and device information, to help us understand and improve our website.

3. How We Use Your Information

We use your information to provide auto glass repair and replacement services, respond to your inquiries, process quotes, communicate appointment details, send service-related updates, and improve our marketing and customer experience.

4. Sale and Sharing of Your Information

We may sell or share the information you submit through our quote and contact forms as a lead to third parties. This may include approved local auto glass service providers, lead aggregators, insurance partners, and other marketing partners who may contact you about auto glass services or related offers.

These third parties use your information under their own privacy policies and terms. We do not control how they collect, use, or protect information once it is shared with them.

We may also share information with trusted service providers who help us operate our website, deliver messages, process payments, or analyze traffic. We may also share information when required by law.

5. Your Privacy Choices

Do Not Sell My Personal Information: You have the right to opt out of the sale or sharing of your personal information. To submit an opt-out request, contact us using the information below and include "Do Not Sell My Personal Information" in your message. We will process your request within a reasonable timeframe.

Depending on your state of residence, you may also have rights to know what personal information we collect, request access to or deletion of your personal information, or request correction of inaccurate information. To exercise these rights, contact us at the email or phone number below.

6. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

8. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy, including servicing your request, resolving disputes, and complying with legal obligations. Lead information shared with third parties is subject to those parties' own retention practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Phone: (208) 279-9881
• Phone: (208) 279-9881
• Serving Boise & the Treasure Valley, Ada and Canyon Counties, Idaho